Return Policy
At Nuwear.com, we're happy when you're happy. We sincerely hope that you'll be 100% pleased with your purchase, however we understand that sometimes there may be a need to return something. You may return unworn, unlaundered items within 30 days of delivery for a store credit only. Please make sure all tags and packaging are intact. Due to health code regulations, underwear must be unopened and unworn. We can not accpet returns for "thongs or g-strings"
No Exceptions

There is a $2.95 fee for returns for the following reasons (didnt fit, dont like it, it wasnt what you thought it was etc)

We will process your return for exchange or store credit within 10 business days and notify you once we have done so. If you requested a store credit, we will process it and e-mail you the confirmation code for the store credit.

How To Return Your Purchase For Exchange

Please follow these steps to successfully return your purchase:

• Replace the item in the packaging in which it was received. This is the original brand packaging in which each item is wrapped.
  
  
• Please include a note with your original order number on it.
  
  
• If the item was shipped to you in a box, please return it to us in a box. We are not responsible for damage to products in transit back to us.
  
  
• To ensure the package arrives back to us safely and that you are credited, please use a pre-paid, insured and traceable method (such as UPS, FedEx, Certified mail or another method) where you receive a shipping slip that can be used to trace the delivery. Overnight shipping is not necessary. Many carries offer low cost ground shipping and allow you to trace your delivery.
  
  
• Finally we will issue you a certificate code of the value of your return which you can use to plase a new order.
  
  

Return / Exchange Shipping Fees

You are responsible for return shipping fees. If you are exchanging an item, standard shipping fees will apply. In the unlikely even that you receive damaged goods, or items that you did not order, it is important that the items remain unworn, unopened, and unlaundered so we can process your return quickly.

If you have questions prior to returning items to us, please call us at 1(434)246-2382.

Nuwear.com
Attn: Returns Dept
Po box 517
Stony Creek , Va 23882

• There is a $2.95 fee for returns for the following reasons (didnt fit, dont like it, it wasnt what you thought it was etc)
• Orders returned after 30 days are subject to a 20% Restocking Fee if return is accepted.
  
  
  Please note that Nuwear may refuse any return if it does not meet the Return guidelines.